Of course, we hope that you will like PatientBase so much that you won’t want to use your ProHear Launcher anymore. Q: Can I still use ProHear Launcher once I've installed PatientBase?Ī: Yes, installing PatientBase has no effect on your ProHear Launcher or its data. Q: What happens if I forget my Administration password?Ī: Call Customer Service. If you join the cloud, data is encrypted as it travels over the internet as a further precaution. Patient data is stored on your hard drive in an encrypted format. Access to your data is available only through your unique username and password. Starkey Hearing Technologies takes every precaution to ensure that your patient data is secure.

If you change your mind at any point in the future you can join the cloud whenever you like.Ī: Yes. Importing an existing database is fairly straightforward and a handy wizard will walk you through the process.Ī: No, you can choose to use a local version of PatientBase on your fitting computer without ever joining the cloud. The amount of time required will vary depending on whether you will be importing an existing patient database into PatientBase or starting from scratch. A: Setting up PatientBase is quick and easy.